March 21st, 2017 - FOR IMMEDIATE RELEASE

LINO LAKES, MN – Sharetec System, core technology made simple, announces the implementation of new software that provides 50% faster service to its clients.

The communication tools within the software dramatically reduce Sharetec’s response time to clients. Prior to the installation of the software, responses averaged eight minutes, but that was cut in half with the new tools, clients are now receiving responses within four minutes from the time an issue is first submitted.

Kari Rager, Chief Solutions Officer at Family Focus FCU comments, "Since Sharetec started using its new support tools, we have been able to email all of our support questions and receive quick responses. We really like the electronic support, it's been a great resource for our staff."

Also pleased, Cindy Duke, CEO of Natco Credit Union adds, "The service we receive from Sharetec has always been prompt and we are very pleased with their responsiveness and timeliness in handling any issue. The new software has helped its team respond even faster."

Kris Letz, Software Manager for Sharetec, comments, "Our new software provides a fantastic opportunity to easily monitor and inspect that our representatives are meeting and exceeding our customer service standards. Since the installation, we consistently receive kudos from our clients on the benefits it provides to help them serve their members."

About Sharetec Sharetec, a provider of both in-house and service bureau core solutions, has delivered an ROI, building income streams and lowering operating expenses to nearly 300 credit unions with 67% growth since 2000.

This information contained in this press release is accurate at the time of publication. However, specified information may change over time.