Serving the Medical Industry
since 1983, Bradford-Scott has maintained its position at the forefront of the Indiana medical technology by providing exceptional service to our clients. Bradford-Scott prides itself on providing the best support and service available in Indiana. We back this pledge by providing the following:
90 local employees to service your account
Free unlimited phone support
Free unlimited classroom training
29 minutes or less response time for any support call (average 6-9 min)
Same day on-site service
2007 Bradford-Scott
Phone Tree Patient Messaging System
No-shows...one of the many obstacles in the way of financial stability for a medical practice. As a health care provider, you understand how important it is to stay connected to your patients. The elimination or reduction of costly no-shows has a direct impact on your practice’s bottom line. Phone-Tree Patient Messaging Systems use the convenience and familiarity of the telephone to deliver information that your patients both want and need, including appointment reminders, collection reminders, lab test results, and more.
Are you still sending out appointment reminders by mail or is someone on your staff spending most of the day calling to remind patients of their appointments? PhoneTree will reduce no-shows and improve collections by delivering polite, reliable messages automatically to hundreds or thousands of your patients daily. Your patients will appreciate the consistent yet friendly reminder and your staff will be available for other important tasks.
Available in single doctor to multi-location packages, PhoneTree systems are configured to fit the needs of your practice, clinic, or hospital. PhoneTree’s new USB design makes it possible to build systems of up to 32 phone lines—which can be any combination (appointment reminders, lab results delivery, etc.) based on your calling needs.
PhoneTree supports an unlimited number of providers, appointment types, and locations. The product design is flexible, allowing for the development of centralized or decentralized systems that best fit the needs of your practice, and it’s easy to add hardware or software modules as your office grows.
BENEFITS
Reduce no-shows by preconfirming appointments
Identify cancellations in advance and fill vacancies
Improve collections by reminding patients of their balances and co-pays
Increase office efficiency by reminding patients to bring necessary paperwork and records
Eliminate staff involvement in delivering appointment reminders and lab test results
Allow 24-hour access to important test results
Keep your patients informed of any new practice policies, procedures, and services
Retain patients and obtain word-of-mouth referrals by projecting a progressive, professional image
